Exato.ai
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Solutions & Services
Solutions & ServicesAI & CX as a ServiceEvery customer conversation, run as one managed platform.AI InfrastructureSovereign AI foundation on your premises, priced like cloud.Cloud ERPAcumatica and Odoo ERP, implemented and managed by Exato.ExafoneExato's AI-first CCaaS and CPaaS platform.Unified CommunicationsSecure lines, telephony and collaboration, owned end to end.Exato IQOne enterprise AI architecture, operated by one team.

One accountable partner for every customer conversation

Most enterprises run customer experience across a dozen disconnected tools: routing in one place, quality in another, workforce planning in a spreadsheet. The data never lines up, so the decisions never do either.

Exato delivers contact centre, conversational AI, workforce management, automation and analytics as one managed service on a single data layer, measured on CSAT, handling time and adoption rather than go-live.

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Global Airline & Hospitality BPO

Case Study

See how a 25,000-employee BPO consolidated siloed voice, chat and text onto one NiCE CXone platform.

Global BPO case study
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Industries
IndustriesBFSICompliant CX, secure trading floors and core modernisation.ManufacturingConnected ERP, service and supply chain on one platform.ConstructionReal-time project visibility from head office to every siteTelecomOmnichannel service at scale, with churn signals caught early.RetailForecast demand, retain customers and scale for peak season.HealthcareConnected patient engagement with compliance built in.

Solutions for BFSI: Fast, secure and audit-ready at every customer touchpoint

Banks, insurers and lenders must deliver fast, personalised service while meeting RBI, SEBI and DPDP obligations. Legacy systems create friction across customer journeys and make every audit harder than it needs to be.

Exato has its roots in financial services. We connect every customer interaction, secure dealing desks with 99.999% availability and CompliCall-backed recording, and modernise core systems on your premises, so trust holds wherever customers meet you.

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Large Private Bank, 100% Call Surveillance

Case Study

See how Exato IQ took a 180-position dealing floor from 2% call sampling to 100% surveillance, catching recorder failures in 60 seconds.

BFSI case study
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Partners
PartnersTechnology PartnersGlobal platforms, implemented and managed by Exato.Partner with ExatoGrow with a listed, accountable delivery partner.

NiCE

Platinum Partner for five consecutive years, delivering AI-powered CX, workforce management and analytics.

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Mitel

Platinum Partner powering secure dealing lines, turrets and enterprise telephony.

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Acumatica

Gold Partner implementing cloud ERP with unlimited users and no per-seat fees.

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Odoo

Official Partner delivering integrated business applications on one modular ERP.

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AmplifAI

One performance standard for human and AI agents, with every interaction scored.

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Fortinet

Integrated network security protecting the estates Exato designs and runs.

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Hewlett Packard Enterprise

Sovereign, on-premise AI infrastructure with the consumption economics of cloud.

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NiCE Platinum Partner

Our partnership

Platinum tier partner for five consecutive years and the only Platinum Partner across South Asia and the Middle East.

NiCE partnership
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Company
CompanyAbout UsOur story, our purpose and what drives us.Our LeadershipThe people steering Exato's growth and vision.ResourcesCase studies and insights to help you decide.Awards & RecognitionPartner honours, certifications and milestones.Contact UsTalk to our team in India, the US, Singapore or Australia.

Our journey: From CX specialist to enterprise AI partner

For more than nine years, Exato has helped enterprises modernise the way they serve customers and run their operations. What began as deep contact centre expertise in financial services has grown into an AI-first portfolio spanning CX, communications, ERP and AI infrastructure. Today we have transformed 100+ businesses, enabled 100,000+ agents and retain over 97% of our customers, delivering as one accountable partner that designs, runs and answers for every estate.

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Publicly Listed on BSE

About us

Listed December 2025: Rs 37.45 Cr raised, 947x oversubscribed.

Exato listed on BSE
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Investors
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Home
AI & CX as a Service
AI Infrastructure
Cloud ERP
  • Acumatica ERP
  • Odoo ERP
Exafone
Unified Communications
Exato IQ
BFSI
Manufacturing
Construction
Telecom
Retail
Healthcare
Technology Partners
  • NiCE
  • Mitel
  • Acumatica
  • Odoo
  • AmplifAI
  • Fortinet
  • Hewlett Packard Enterprise
Partner with Exato
About Us
Our Leadership
Resources
Awards & Recognition
Contact Us
InvestorsSchedule a Demo
Exato.ai

Solutions

  • AI & CX as a Service
  • AI Infrastructure
  • Cloud ERP
  • Exafone
  • Unified Communications
  • Exato IQ

Industries

  • Retail
  • Healthcare
  • BFSI
  • Telecom
  • Manufacturing
  • Construction

Company

  • About Us
  • Our Leadership
  • Case Studies
  • Awards & Recognition
  • Contact Us

108 West 13th Street, Wilmington, New Castle, Delaware, 19801, United States of America

Exato Technologies Limited (Formerly Known as Exato Technologies Private Limited). Pinnacle Tower, Plot No.8, Second Floor, Sector 142, Nepz Post Office, Noida, Gautam Buddha Nagar, Uttar Pradesh, India, 201305

Exato Technologies Limited. Office No- 107 to 109, Meadows, Sahar Plaza, J B Nagar, Sir M.V. Road, Andheri East, Mumbai- 400059

1 Scotts Road, #24-10, Shaw Centre, Singapore — 228208

85 Diamondback Parade, Melonba, New South Wales — 2765

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AI-first enterprise technology

We design it. We run it. We answer for it.

Connecting customer experiences, business operations and the technology that powers it all

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Trusted by enterprises globally.

  • Axis Bank
  • Accenture
  • HDFC Bank
  • Genpact
  • Reliance
  • TCS
  • Citibank
  • Wipro
  • John Deere
  • Larsen & Toubro
  • Delhi Metro
  • iQor
  • Equinix
  • NSIC
  • MetLife
  • ICICI Bank
  • WNS
  • Bank of Baroda
  • Tech Mahindra
  • JSW Steel
  • Vodafone
  • TaskUs
  • Fusion
  • EXL
  • IGT Solutions
  • IKS Health
  • Adani Electricity
  • Mahindra Defence
  • BIG Language Solutions

One accountable partner,six ways to transform

Every solution is designed, integrated and operated by Exato, on the platforms enterprises already trust.

AI

AI & CX as a Service

Every customer conversation, run as one managed platform.

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UNI COMM

Unified Communications

Secure lines, telephony and collaboration, owned end to end.

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Close-up of a dark circuit board with a central chip

AI Infrastructure

Sovereign AI foundation on your premises, priced like cloud.

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CLOUD ERP
Laughing businessman in a dark suit

Cloud ERP

Acumatica and Odoo ERP, implemented

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EXAFONE

Exafone

Exato’s AI-first CCaaS and CPaaS

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Exato IQ

One enterprise AI architecture, operated by one team, so what one layer learns is available to every other.

Explore Exato IQ

Built for the industries we know best

Sector-specific solutions across six industries.

BFSI

Compliant CX, secure trading floors and modern core systems.

This is where Exato started. We connect every customer conversation, keep dealing desks running at 99.999% availability with CompliCall-backed recording, and modernise core systems on your own premises, so you're ready when the next RBI, SEBI or DPDP audit comes round.

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Manufacturing

ERP, service and supply chain on one platform.

Production, inventory, finance and supply chain run on Acumatica's Manufacturing edition, connected to service automation and analytics. Your planners see the full picture, and your customers get answers faster.

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Construction

Job costs and field operations, managed while the project runs.

When job costs sit in spreadsheets until month end, overruns surface too late to recover. We connect project financials with field operations, so every job can be managed as it happens.

View Construction solutions
Tower crane over a building under construction at sunset

Telecom

Omnichannel service at scale, with churn spotted early.

Your customers want answers in minutes, on whichever channel they picked today. We bring those channels together with conversational AI, workforce management and real-time analytics, so agents are in the right seat at the right time and at-risk customers are flagged before they leave.

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Retail

Sharper forecasts, loyal customers and a contact centre ready for peak.

Most retailers already hold the data to fix stock and retention. What's usually missing is a way to act on it in time. We pair Acumatica Cloud ERP for Retail with an AI-first contact centre sized for your busiest days.

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Healthcare

Connected patient engagement, with compliance built in.

Patients expect quick, personal answers, and budgets stay tight. We bring voice and digital channels together, automate routine scheduling and billing, and apply AI analytics to every conversation, all within your data obligations.

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Case studies fromthe floor

From trading floors and treasury voice to ERP rollouts and voice-clone detection, see what changed once Exato took ownership.

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Cloud ERP

Connecting manufacturing, inventory and logistics

A growing international manufacturer moved production, warehouse and fulfilment onto Odoo, shipping 35,000 packages a day at peak and going live in three months.

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Cloud ERP

Technology Distributor, One Connected View

Finance productivity up 30% and purchase orders processed in under 10 minutes on Acumatica.

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AI & CX as a Service

All-in-one CX for a global airline & hospitality BPO

A 25,000 employee global BPO consolidated siloed voice, chat and text onto one NiCE CXone platform.

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Unified Communications

Compliance-First Treasury Voice, Top-10 Asset Manager

An ageing PBX and passive recording replaced with turrets, compliant recording and one accountable partner.

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Exato IQ

Voice authentication and clone detection at a life insurer

Speaker matching plus liveness on every inbound call, stopping voice clones before they reach an agent.

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AI Infrastructure

Treasury infrastructure at scale for one of India’s largest private-sector banks

16 locations across five countries and 32 hosts, run as a single governed trading platform.

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Exafone

Gold loan customer engagement, one connected platform

A Mumbai gold loan provider brought CRM, calling, monitoring and analytics into one environment for renewals, offers and support.

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Exafone

Customer support and service operations for a broadband provider

Inbound support and outbound service calls on one cloud platform, with 99.999% uptime and active-active DC / DR.

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See what Exato could run for your business

Book a 30-minute demo and we’ll show you how Exato would design, deliver and operate it for your team.

Talk to a SpecialistSchedule a Demo